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Here for you during COVID-19

At Innovature, we are in great sympathy in this midst of global crisis of Covid-19 and our mission is to providing you the best offshore resources and BPO services so your team can focus on the core business. We would want to understand your needs and demands and how we can extend a timely support. Please let us learn more about how we can help you.

CALL CENTER SERVICES

Call center offices are set up to handle large volumes of incoming or outgoing telephone calls. Outsourcing the handling of these calls saves on staffing, office space, equipment and other overhead costs.

Innovature Consulting is your guide to outsourcing inbound, outbound and automated call center services for your business or call center. Professional customized services are available to meet all your call center service needs.

Innovature takes great pride in our team of BPO professionals who have been in the industry for many years. We have the most experienced call center representatives from Vietnam, China, Korea and the Philippines working for you. We offer our clients top quality call center services at affordable rates, giving them a faster return on investment (ROI).

Our Call Center Outsourcing Services include

  • Inbound Call Support

    Receiver of incoming calls from customers or potential customers

  • Outbound Call Support

    Tele-marketing. Streamline the process of finding new customers for the business.

  • Chat and Web Support

    Offline support

  • Over Phone Interpretation (OPI)

    Over the phone translation – translate information from one language to another and vice-versa.

  • Social Media Admin support

    Basic managing and answering social media channels

    WHY CHOOSE US ?

    • DATA PROTECTION

      Innovature Consulting is ISO 27001:2013 certified

    • QUALITY STANDARDS

      Our internal, two-level, Quality Assurance Team monitors and controls the data entry projects to ensure a zero error rate.

    • SCALABILITY

      Our clients are able to increase and reduce the size of the teams based on the project volumes at short notice.

    • CONTROL

      Through our advanced Quality monitoring software, our clients are always in control of the campaign and receive information in real-time.

    Get a tailored quote

    Talk to us about your video needs and we’ll create a quote to suit your goals and budget.

    Get in touch

    For general enquiries, or if you have a project in mind and want to have a chat.

    AEST Australia/Sydney

    BST Europe/London

    EDT America/New_York