Call Center Services

Here for you during COVID-19

At Innovature, we are in great sympathy in this midst of global crisis of Covid-19 and our mission is to providing you the best offshore resources and BPO services so your team can focus on the core business. We would want to understand your needs and demands and how we can extend a timely support. Please let us learn more about how we can help you.

COVID-19 Resources

Call center offices are set up to handle large volumes of incoming or outgoing telephone calls. Outsourcing the handling of these calls saves on staffing, office space, equipment and other overhead costs.

Innovature Consulting is your guide to outsourcing inbound, outbound and automated call center services for your business or call center. Professional customized services are available to meet all your call center service needs.

Innovature takes great pride in our team of BPO professionals who have been in the industry for many years. We have the most experienced call center representatives from Vietnam, China, Korea and the Philippines working for you. We offer our clients top quality call center services at affordable rates, giving them a faster return on investment (ROI).

Our Call Center Outsourcing Services include

Inbound Call Support
Receiver of incoming calls from customers or potential customers
Outbound Call Support
Tele-marketing. Streamline the process of finding new customers for the business.
Chat and Web Support
Offline support
Over Phone Interpretation (OPI)
Over the phone translation – translate information from one language to another and vice-versa.
Social Media Admin support
Basic managing and answering social media channels

WHY CHOOSE US ?

DATA PROTECTION
Innovature Consulting is ISO 27001:2013 certified
QUALITY STANDARDS
Our internal, two-level, Quality Assurance Team monitors and controls the data entry projects to ensure a zero error rate.
SCALABILITY
Our clients are able to increase and reduce the size of the teams based on the project volumes at short notice.
CONTROL
Through our advanced Quality monitoring software, our clients are always in control of the campaign and receive information in real-time.

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For general enquiries, or if you have a project in mind and want to have a chat.

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