[October 2022] RPA in BPO: Scale up your business transformation today!

RPA in BPO Scale up your business transformation 1

RPA in BPO: Scale up your business transformation today! Dear Sir/ Madam, Do you know that RPA can save up to 70% over outsourcing? Do you feel hesitant to outsource and switch to automation? Before you do that, look at the RPA trends, and consider all risks associated with business automation without human input. You […]

[August 2022 | Newsletter] Customer Service and Customer Success Strategies: The know-how you need

Customer Services and Customer Success Strategies

Customer Services and Customer Success Strategies: The know-how you need Dear Sir/ Madam, In this newsletter, we are introducing more about Customer Success as an expanded strategy to enhance your customers’ satisfaction and unique experience.  We also share our insights on Customer Services, especially E-commerce Customer Services and the best practices to outsource them successfully. […]

[August 2022 | Newsletter] Best practices in E-commerce Catalog Management

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E-commerce Catalog Management: Best Practices Dear Sir/ Madam, Maintaining an e-commerce product catalog is critical to keeping your online store running smoothly and ensuring customers can find what they’re looking for. However, this task might be extremely time-consuming and frustrating, especially when you have thousands of products to manage and related information needs frequent daily […]

[July 2022 | Newsletter] Business Process Outsourcing (BPO): Strategies for decisive advantages (Part 2)

BPO Strategies P2

Business Process Outsourcing (BPO): Strategies for decisive advantages – Part 2 Dear Sir/ Madam, Outsourcing business processes, especially Finance and Accounting operations, is a fundamental but essential decision for businesses. Among Finance and Accounting tasks, Bookkeeping, Payroll, Accounts Payable, Accounts Receivable, and Financial Planning & Analysis are the most outsourced services, as businesses can easily control the […]

[July 2022 | Newsletter] BPO Strategies for decisive advantages (Part 1)

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Business Process Outsourcing (BPO): Strategies for decisive advantages Dear Sir/ Madam, Although being a relatively new business phenomenon, Business Process Outsourcing (BPO), with the advent of globalization, brings not only cost minimization but also technology and knowledge-based advancements to businesses that want to grow while minimizing overhead costs and staying competitive. Below please find BPO […]

[July 2022 | Newsletter] The Efficiency-Plus Guide For Your Customer Services

[Newsletter] The Efficiency-Plus Guide for your Customer Services

The Efficiency-Plus Guide for your Customer Services Dear Sir/ Madam, Each customer is a unique individual with their own set of needs for products, services or support. Being on-hand to answer any questions and resolve their issues, you are making sure your company fulfills each client’s unique needs throughout the entire journey with your company. Below please […]

[July 2022 | Newsletter] Outsourcing Call Centers: Best Practices for your business

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Call Center Outsourcing: Best Practices Dear Sir/ Madam, Call Center Outsourcing has recently gained immense popularity as it is used in many fields, from customer support to omnichannel marketing techniques. However, Call Center has become more complex to manage with the rapid evolution within IT sectors accompanying the service.  Deciding to maintain your call center in-house or to outsource your call center services can be a difficult […]

[June 2022 | Newsletter] Finance and Accounting Services Outsourcing: Best Practices

Finance & Accounting Services Outsourcing: Best Practices

Finance & Accounting Services Outsourcing: Best Practices Dear Sir/ Madam, At some point, every business owner or manager will need to outsource finance and accounting services. Whether you’re looking for help with bookkeeping, tax preparation, or financial planning, it’s essential to find a qualified BPO service provider to provide the assistance you need. In this […]

[June 2022 | Newsletter] Outsource to hire Vietnam’s top 10% of talent

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Outsource to hire Vietnam’s top 10% of talent Dear Sir/ Madame, Innovature BPO is among Vietnam’s pioneering companies trying to provide you with cost-effective, transparent, but secured Business Process Outsourcing (BPO) services that help you focus on critical core business in the digital transformation era. Below please find our shared insights about BPO Industry, in […]