Social Media Customer Support is the practice of using social tools to resolve customer questions or concerns. Social Customer Support is highly effective because it
Delivering good Customer Service is essential for any business, especially in today’s digital world. Companies need to adopt an Omnichannel approach to keep up with
There is no denying that Customer Service is an integral part of success for any business. In this article, we will explore some of these
What is AI Customer Service Solutions? When was the last time you contacted Customer Service, waded through a maze of perplexing options, and waited on
This year, customers have even more control over their experience with Customer Service. At Innovature BPO, our team will show you the Top 10 Customer
Accounts Payable (AP) are short-term debts that a business owes to suppliers or creditors but has not yet settled. Payables are listed as a current
“Accounting and Finance Outsourcing In The Era of Business Transformation” Webinar – with a panel of experts sharing industry insights on Vietnam, the emerging Accounting
Humans are the main factor that maintains and strives a business. Understanding this, Innovature BPO always encourages each employee’s spirit, with valuable rewards and interesting
Continuing the charity activities for children, in the previous event, we had very memorable moments when joining hands in Saigon Children Charity. This July 2022,
We proudly acknowledged how our BPO partners trust our services in terms of Post Production Services. The quick turnaround time, the flexibility and willingness from
The old year 2021 has passed, leaving a lot of imprints. Once a year, Innovature BPO takes time to reflect on everything that has happened,
Education is the shortest way to remove poverty. However, many Vietnamese children are at risk of giving up their studies due to disadvantaged family backgrounds
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