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Here for you during COVID-19

At Innovature, we are in great sympathy in this midst of global crisis of Covid-19 and our mission is to providing you the best offshore resources and BPO services so your team can focus on the core business. We would want to understand your needs and demands and how we can extend a timely support. Please let us learn more about how we can help you.

OUR VISION

Innovature provides business and technology outsourcing services to clients in North America, Australia and Asian markets. We enable clients to become high-performance businesses and create long-term relationships by helping drive productivity and efficiency while delivering measurable results. Our commitment is to attract, develop and retain the best talents for our business, challenge our people, demonstrate “can-do” attitude and foster a collaborative and mutually supportive environment.

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People

We respect our employees and value their contributions. We are dedicated to creating a work environment that is professionally challenging and personally rewarding. We believe in teamwork, and as a team, delivering exceptional results to our clients. We are committed to the professional development of each person as they progress through their career.

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Clients

Our clients are our business partners. We are committed to deliver what we promise and add values that go beyond what are expected.

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Integrity

We conduct our business in accordance with the highest standards of professional behavior and ethics. We are transparent, honest and ethical in all our interactions with clients and employees.

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Innovation

Innovation and continuous improvement are at the heart of everything we do. We continuously strive for creativity, effectiveness, and efficiency within our company to help create innovative solutions for our business partners.

CEO Innovature

OUR PEOPLE

We have a diverse and multicultural team that includes both experienced and young professionals from Vietnam, Korea and Philippines who are dedicated to working together to provide you with the highest quality business process outsourcing solutions.

  • We always strive to grow and improve ourselves both in professional field, and personally.
  • We are innovative. Not only are we interested in innovations, but we also successfully apply them when developing our clients’ businesses.
  • We strive for the highest quality of our services and assume all responsibility for the outcome of our work.
  • We seek to contribute to our clients’ business success and be reliable and professional partners.

LEADERSHIP TEAM

THUY DOAN

Founder & CEO

ELLA NGUYEN

Co-Founder & COO

JOANNA ESTEMBER

Business Development Manager

With almost 13 years of sales and business development experience, Joanna successfully earned the necessary skills in the field of legal and tax, corporate business, recruitment and staffing, and the BPO industry.

MINH LE

Client Delivery Manager

Minh Le has 13 years of experience in the hospitality, retail, and staffing industry. He is now the Client Delivery Manager of Innovature with a vision to improve the quality of work and creates a dynamic environment.

MARIE LEDESMA

Customer Service Team Lead

Marie has over a decade of experience in customer and client services and has worked with reputable BPO companies in the Philippines. She takes pride in ensuring excellent customer service satisfaction while supporting and providing training to her team.

OUR NEWS

We believe strongly in employing a diverse demographic of people, and strongly support the equality of people in the work place. Find out why our commitment to diversity, professional growth, and employee well-being continues to help build our Innovature family.

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