Innovature BPO empowers insurance companies to streamline operations and reduce costs through specialized offshore outsourcing solutions. From claims processing and policy administration to customer service and compliance, our ISO 27001-certified teams deliver scalable support with up to 40% cost savings and faster turnaround times. Leveraging advanced technologies like RPA and AI, we help insurers enhance efficiency, ensure regulatory compliance, and improve customer satisfaction-making Innovature BPO a trusted partner for sustainable growth in the insurance sector.
The insurance BPO market is accelerating - from an estimated $7.76 billion in 2024 to $8.4 billion in 2025, growing at about 8.3% annually - as insurers leverage outsourcing to optimize claims, underwriting, and customer support through AI, RPA, and cloud solutions. Innovature BPO leverages over a decade of outsourcing expertise, with dual delivery hubs in Vietnam and the Philippines, offering insurers scalable, AI-powered processing, compliance frameworks, and access to skilled regional talent, enabling faster claim resolutions, cost efficiencies, and regulatory alignment - all tailored to empower insurance providers aiming for agile growth in a competitive, digitally driven marketplace.
Complex payroll management across multiple payment schedules, tax jurisdictions, and benefit structures demands precision and compliance expertise. Our dedicated payroll specialists handle wage calculations, tax withholdings, benefit deductions, and regulatory reporting while ensuring accuracy and timeliness. With integrated systems and automated workflows, we reduce processing errors by 95% and free your internal teams to focus on client relationships and talent placement.
Streamline your day-to-day operations with dedicated assistants trained in real estate workflows.
Calendar and appointment management for showings, inspections, and closings.
Document preparation and transaction coordination, from offer letters to closing packages
Client follow-up and communication via phone, email, and crm updates.
Market research, data entry into mls and crms, and bi-ready reporting.
Keep your books accurate and your transactions compliant with specialized real estate accounting support.
Bookkeeping and General Ledger maintenance tailored to property sales and rental income
Accounts Receivable and Payable Management, including commission reconciliation and vendor payments
Tax Accounting preparation for transaction filings and quarterly estimates
Detailed financial reporting, expense tracking, and payroll processing for agents and staff
Leverage advanced ATS setup, VMS/RPO platform management, and HR dashboards. Our analysts provide data validation, report automation, and actionable insights to refine your staffing strategy and drive continuous improvement.
Our dedicated teams across Vietnam and Philippines provide seamless support for insurance leaders across North America, Europe, UK, and APAC regions. With ISO/IEC 27001:2022 certification and recognition as an IAOP Top 100 Outsourcing Company, we ensure security, compliance, and world-class service delivery.
Innovature fills positions in 7-14 days using AI-driven screening and pre-vetted talent, far faster than the industry average of 44 days. This agility reduces costly vacancies and lost productivity.
The first Integrated Outsourcing Partner in Vietnam that helps transform business processes and provides workforce solutions.
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