Innovature BPO stands out as a top choice for outsourcing in Vietnam and beyond, powered by over a decade of industry expertise, advanced technology adoption, and a strong commitment to operational excellence.
Adhering to international standards and emphasizing a growth mindset, we strive for work perfection as the leading BPO Company in Vietnam. We actively take on challenges and are keen on making progress, no matter how small or significant it is.
We’ve served 50+ clients worldwide, with a focus on the U.S., Australia, and Singapore markets. Our diverse customer base includes both Fortune 500 companies and dynamic small businesses.
Innovature BPO carries and implements an ISO/ IEC 27001:2022 and Professional Indemnity Insurance to ensure our business’s quality, contractual liability, and continuity.
Inovature BPO is recognized by IAOP as a Top 100 Global Outsourcing Company in 2025, and has won multiple Stevie Awards for excellence in customer service and business results. Recognized by both Great Place to Work and Best Companies to Work for in Asia.
Our executive team has extensive expertise in Accounting, Finance and Consulting, with over 15 years of experience working on outsourcing projects for American and Korean companies.
We have a team of highly skilled professionals with 65% at the senior level in the field, holding certifications like CPA and CFA, and graduated from top universities in the US and Europe.
We take a consulting approach to every project, going above and beyond what is contractually required and providing added value to our clients by understanding their business needs and delivering customized solutions that help them achieve their goals.
Innovature’s new brand identity centers around AI, automation, and business intelligence, ensuring clients can harness advanced analytics, high-efficiency platforms, and cost-saving measures for transformation and growth.
The newly launched “Build Your Offshore Team” tool offers businesses instant, detailed pricing estimates, helping plan outsourcing with transparency and confidence.
n advanced sourcing process and proprietary training system, plus a robust business continuity plan, reduce transition times and ensure seamless integration of new teams.
Partnering with clients in multiple industries, such as IT Staffing, Software, Car/ Life Insurance, Animal Hospital, our team experienced in functions of various areas. We are committed to doing what we do best, which is helping our clients save money and achieve greater efficiency.
We are handling important, frequent, but time-consuming tasks such as timesheets, payroll, payment collection, or bookkeeping so that our clients can entirely focus on their essential businesses.
We provide the Business Intelligence that is essential for data-driven corporate to succeed. Our service is giving companies the tools they need to remain competitive and inform decisions with meaningful insights.
Our digital marketing services at Innovature BPO help you reach the right audience, increase engagement, save costs, get more revenue and achieve measurable results with customized strategies for every platform.
We provide precise, high-quality training data through expert-driven data annotation and labeling services. Our AI-assisted solutions ensure accuracy and efficiency, helping you train and optimize machine learning models with confidence.
We effectively assist the customers in need by addressing their issues and quickly and efficiently handling them. We help our clients meet customers’ high expectations and successfully expand their global footprints.
We eliminate the tiring workloads of photo and video editing tasks, allowing you to focus on the one thing only you can do: creating authentic content that connects with your target audience and brings more value to your business.
YOUR CURRENT PROCESS
INNOVATURE BPO SOLUTIONS
Save up to 70% of overhead costs without maintaining internal resource
Spending extra time to receive transition
Innovature BPO resource will start receiving the transition tasks
Innovature BPO will handle the onboarding process
Our talent database comes from diverse sources in both Viet Nam and the Philippines. We look for the right candidate based on talent qualifications, in terms of major, experience, interpersonal skills, etc.
We conduct tests such as Excel, SQL, Tableau, translation, and writing for various positions and levels
This is necessary to verify a candidate’s profile by checking the criminal record, employment history, education, etc.
We organize training for all new hires in terms of procedure, background, and system of the clients. For us, training is also the commitment of the recruiter to provide promising talents.
Innovature BPO prepares for potential disasters by implementing a business continuity plan to minimize the damage to our clients.
Adhering to international standards and emphasizing a growth mindset, we strive for work perfection. We actively take on challenges and are keen on making progress, no matter how small or significant it is.
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