Outsourcing Services in IT Industry

Build your offshore team and unlock unparalleled speed, efficiency, and peace of mind for your business. Backed by ISO/IEC 27001 certification and award-winning BPO models, Innovature delivers up to 70% reduction in costs and rapid process optimization without compromising on data security or regulatory compliance while slashing implementation time - most teams are deployed in as little as 2 weeks.

Outsourcing services in IT industries

The business process outsourcing market for IT companies is experiencing rapid expansion, with the global back-office outsourcing market projected to reach USD 560 billion by 2032 at an 8.2% CAGR. As 80% of companies worldwide now outsource at least one business function, IT organizations increasingly delegate accounting, marketing, HR, and customer service to specialized providers, achieving 30–70% reduction in operational costs while freeing internal teams to focus on core product development.

Finance and accounting outsourcing is projected to reach USD 81.25 billion by 2030 with an 8.21% CAGR, delivering 20–60% cost savings, while 73% of organizations outsource payroll and 57% outsource HR functions with an average ROI of 191%. For IT companies facing talent shortages and rising operational costs, outsourcing non-core functions has become a strategic advantage that drives scalability, compliance, and competitive growth.

Comprehensive IT Outsourcing Services

Enhance accuracy and ensure full compliance in your transactions with specialized accounting services.

  • Comprehensive bookkeeping and general ledger management tailored to origination, servicing, and interest income
  • Tax accounting preparation for filings, quarterly estimates, and compliance with industry regulations
  • In-depth financial reporting, expense monitoring, and payroll processing 

Drive brand visibility and attract qualified B2B leads with comprehensive end-to-end marketing solutions.

  • Starter: Optimized website content and SEO-rich blog posts focused on products, social media profile setup, and local market research to jumpstart lead generation and engagement.

  • Growth: Targeted paid advertising campaigns on Meta and Google, CRM integration and automation, email campaign design and deployment, plus continuous performance tracking to improve client conversion rates.

  • Pro: Advanced funnel management with lead scoring and nurture sequences for prospects, reputation management including client's review requests and testimonial promotion, and detailed analytics dashboards for informed marketing decisions.

Simplify your daily operations with dedicated virtual assistants trained in mortgage workflows.

  • Calendar and appointment management for client consultations, loan applications, and closings

  • Document preparation and transaction coordination, from pre-approval forms to closing disclosures

  • Client follow-up and communication via phone, email, and CRM updates to maintain strong borrower relationships

  • Market research, data entry into LOS and CRM systems, and BI-ready reporting for performance insights

Strengthen your operational capacity with proactive mortgage sales and support teams designed to drive revenue and client retention.

  • Telemarketing outreach for borrower inquiries, lead qualification, and appointment scheduling for loan consultations

  • Outbound sales campaigns to nurture pre-qualified prospects, drive refinancing opportunities, and generate referrals

  • Multilingual customer support in English, Korean, and Chinese to assist diverse borrowers throughout the mortgage process

  • End-to-end loan processing support, including application status updates, document reminders, and issue resolution for faster closings

Let us know your outsourcing needs

Industry Challenges

01

Severe Talent Shortage and Skills Gap

The IT industry faces a critical talent crisis, with 87% of organizations experiencing skill gaps and 90% expected to face IT skills shortages by 2026. The AI talent shortage is particularly acute, with demand exceeding supply by 3.2:1 globally-over 1.6 million open positions but only 518,000 qualified candidates.
02

Escalating Cybersecurity Threats

Cybersecurity remains the top operational challenge, with 45% of executives ranking ransomware attacks as their primary concern and average recovery costs reaching USD 2.73 million per incident
03

Infrastructure & Management Complexity

As 84% of system integration projects fail or partially fail due to legacy system complexity, poor vendor coordination, and inadequate testing, businesses struggle to balance scalability with manual provisioning processes that delay deployment and introduce human error risk.
04

Non-Core Function Management

Administrative tasks consume up to 40% of employee productivity, while 24/7 customer service demands and marketing expertise requirements strain small technical teams, preventing them from concentrating on innovation and revenue-generating activities

Why Partner with Innovature

Our dedicated teams across Vietnam and Philippines provide seamless support for IT&Tech leaders across North America, Europe, UK, and APAC regions. With ISO/IEC 27001:2022 certification and recognition as an IAOP Top 100 Outsourcing Company, we ensure security, compliance, and world-class service delivery.

Get A Quote Tool

NEW FEATURE

Build Your Offshore Team

Get a quote now to estimate your outsourcing cost

Talk to our business solution team

Explore how outsourcing can help your business

Some Of Our 250+ Happy Clients

Explore Our Outsourcing Excellence

Your Free Guide to Start
Outsourcing Successfully

Delivered instantly to your inbox!

  • Identify which tasks to outsource for maximum ROI
  • Find and vet the right outsourcing partners
  • Avoid common outsourcing pitfalls with step-by-step guidance

Thank You for Requesting Our Company Profile

Thank you for your interest in our company profile. Our team will send the profile to you shortly via email.

If you have any other questions or requests, please feel free to contact us anytime. We are always here to help.