Innovature BPO is proud to sponsor the Shared Services and GBS Select Leadership Summit 2025, the premier invitation-only event dedicated to advancing shared services, global business services (GBS), and operational excellence. Set to take place on March 24-25, 2025, in Orlando, FL, this exclusive gathering will bring together senior executives and top solution providers to collaborate, strategize, and drive innovation in the ever-evolving business landscape.

What is Shared Services and GBS Select Leadership Summit?
The Shared Services & GBS Select Leadership Summit is an exclusive event in the SSON (Shared Services & Outsourcing Network) series. Designed for top-tier executives, this closed-door summit focuses on shaping strategies, enhancing operational efficiency, and driving scalable growth amid an increasingly complex global business environment.
With inflationary pressures, supply chain disruptions, and labor shortages continuing to challenge organizations, the summit offers a critical platform for business leaders to rethink and optimize their service delivery models. Whether companies are expanding traditional shared services or exploring new, value-driven outsourcing solutions, this event provides invaluable insights and strategies to navigate uncertainty and drive success.
Why Join Shared Services and GBS Select Leadership Summit
Attendees of the Shared Services and GBS Select Leadership Summit will gain access to a dynamic mix of learning sessions, benchmarking opportunities, and networking engagements tailored to address today’s most pressing business concerns. The event features one-on-one business meetings, a carefully curated audience, and deep-dive discussions on transformation strategies, cost efficiency, and digital innovation.
Highlights at the conference:
Gain cutting-edge strategies from handpicked executives who will share actionable best practices, KPIs, and data-driven insights. Learn how to enhance efficiency, optimize workflows, and improve customer experience in an evolving business landscape.
VIP Experience & Exclusive Perks – From a complimentary hotel stay to a personalized on-site itinerary, every detail is designed to ensure maximum value with minimal disruptions to your schedule. Network effortlessly in a premium setting while focusing on what matters most—gaining transformative insights for your organization.
Benchmarking & Closed-Door Discussions – Get exclusive access to an invitation-only network of senior executives where you can discuss real-world challenges in a confidential setting. Participate in open roundtables, keynote panels, and executive networking sessions to exchange ideas, gain fresh perspectives, and discover innovative solutions tailored to 2024’s top priorities.
1-on-1 Meetings with Top Solution Providers – Leverage the power of intelligent automation, outsourcing, and digital transformation in pre-scheduled private meetings with leading solution providers. Find customized strategies to streamline operations, enhance workforce engagement, and drive cost efficiency in your organization.
Earn Up to 12 CPE Credits – Stay ahead in your industry while earning continuing professional education (CPE) credits. Participate in General Sessions, Panel Discussions, and Challenge Roundtables to expand your expertise, stay compliant with regulatory standards, and navigate emerging industry trends.
Key takeaways from the summit include:
- Redefining Service Excellence – Implement customer-centric approaches to enhance GBS performance.
- Leveraging Workforce Analytics – Utilize data analytics and automation for informed decision-making.
- Optimizing Strategic Sourcing – Master hybrid outsourcing models and supplier partnerships to drive innovation.
- Transforming Talent Management – Attract and develop workforce talent aligned with digital transformation goals.
- Demonstrating AI & Transformation Value – Showcase the return on investment (ROI) of automation and secure stakeholder buy-in.
- Delivering ROI & Cost Efficiency – Align financial objectives with operational improvements for maximum impact.
- Standardizing Processes – Implement streamlined workflows to enhance efficiency and business value.
About Shared Services and Outsourcing Network (SSON)

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community for shared services, global business services (GBS), and outsourcing professionals. SSON provides industry-leading insights, networking opportunities, and best practices to help organizations drive operational excellence and business transformation. Through research, conferences, and digital content, SSON connects professionals worldwide to discuss trends, innovations, and strategies in shared services and outsourcing.
Meet Innovature at Shared Services & GBS Select Leadership Summit
As a trusted outsourcing partner, Innovature BPO is committed to empowering businesses through high-quality finance & accounting, customer service and back-office solutions, digital marketing services, and business intelligence and analytics services. By leveraging advanced technology, automation, and a highly skilled workforce, we help organizations optimize costs, improve operational efficiency, and enhance the customer experience.
By sponsoring the Shared Services & GBS Select Leadership Summit 2025, Innovature BPO reaffirms its dedication to supporting businesses in their transformation journey. Our expertise in outsourcing solutions aligns seamlessly with the event’s focus on maximizing efficiency and value creation.

We invite business leaders to connect with Innovature BPO at the Shared Services & GBS Select Leadership Summit 2025 to explore how outsourcing can be a strategic enabler of growth and operational excellence. If your business has high intent on shared services and outsourcing solutions, let’s secure a one-on-one strategy session with our experts at the conference or schedule a quick call with our consultants today! Whether you’re looking to streamline financial processes, enhance service delivery, or navigate the challenges of digital transformation, we’re here to help.

Stay tuned for event updates and insights from the summit as we continue to drive innovation and excellence in the outsourcing industry. See you in Orlando!
[Updates] Innovature at the Shared Services & GBS Select Leadership Summit 2025
From the moment we arrived, the energy at the summit was truly inspiring. Surrounded by like-minded professionals, we engaged in meaningful conversations, exchanged innovative ideas, and explored best practices that are shaping the shared services landscape. The event provided a platform to discuss key challenges and opportunities, including:
- The impact of AI and automation on shared services
- Optimizing operational efficiency and cost-effectiveness
- The future of outsourcing in an evolving business environment

One of the most rewarding aspects of the summit was the chance to network with industry leaders and connect with peers who share our passion for innovation. From informal discussions over coffee to thought-provoking panel sessions, every interaction reinforced the importance of collaboration in driving industry growth.


As we wrap up our time at the Shared Services & GBS Select Leadership Summit 2025, we leave feeling inspired and motivated to bring these insights back to our work at Innovature BPO. Stay tuned as we share more takeaways and apply these learnings to continue delivering cutting-edge solutions for our clients.
