Awards & Certifications

Industry-validated, globally compliant

We are committed to providing quality outsourcing solutions, and our numerous BPO awards & certifications stand as a testament to our unwavering commitment to excellence and innovation. We are dedicated to consistently deliver our comprehensive range of services through cutting-edge technology, and highly skilled workforce.

Explore our framework in global compliance as well as our reputation in internationally respected organizations and listings. 

Our Certifications

Innovature BPO has successfully proven that our Information Security Management Systems (ISMS) for our Business Process Outsourcing and Post Production Service are being maintained effectively under ISO/IEC 27001:2022 standards. Once again, this awarded certification demonstrates our commitment as a premier BPO provider.

The HIPAA compliance milestone is a clear indicator of Innovature BPO’s capability to handle healthcare information with the highest level of security and confidentiality. It assures them that their data, and by extension their patients’ data, is managed in accordance with the best practices and legal requirements, thereby mitigating risks and enhancing their reputation.

Professional Indemnity Insurance​

Holding Professional Indemnity Insurance certification has underscored our dedication to protecting the interests of our clients and partners. This certification reflects our commitment to accountability and financial protection, ensuring that our Business Process Outsourcing and Post Production Services are backed by comprehensive coverage.

Intuit QuickBooks logo

Quickbooks

QuickBooks is one of the most trusted accounting platforms for small and growing businesses, offering powerful tools to simplify bookkeeping, payroll, and financial management. Our team is fully equipped and certified in QuickBooks, ensuring your business benefits from accurate records, streamlined processes, and professional support you can rely on

Innovature BPO - Xero software logo

Xero

Xero is a leading cloud-based accounting platform designed to simplify financial management for small and growing businesses with real-time collaboration and automation. Our employees are fully equipped and certified in Xero, ensuring your accounting processes are efficient, compliant, and supported by expert knowledge you can trust

Our Awards

We are honored to be recognized as one of the top BPO companies in Vietnam. Our commitment to delivering exceptional services has earned us numerous prestigious awards and accolades.

Innovature BPO has been recognized in The 2025 Global Outsourcing 100, a prestigious annual listing that honors the world’s top outsourcing service providers. This achievement reflects our unwavering commitment to delivering top-tier outsourcing solutions and driving success for our clients.

Stevie Award_Silver_Winner

Innovature BPO was honored with the two Silver Trophies at the 18th Stevie Awards announcement in Las Vegas, Nevada, USA on April 12, 2024.   

  • Silver Award in Front-Line Customer Service Team of the Year  
  • Silver Award in the Use of Data & Analytics in Customer Service
Great Place to Work Badge

Innovature has been officially Certified™ by Great Place to Work® for the period of June 2024 to June 2025.

A high 92% of employees at Innovature BPO say it is a great place to work compared to 59% of employees at a typical Global company. 

This prestigious award is based entirely on the reliable and honest feedback our employees have provided about their experiences working here.

Innovature BPO - The SME100 awards 2024

Receiving the SME100 Award for being one of the fastest-growing small and medium enterprises in Vietnam further highlights Innovature’s remarkable journey. Over the last decade, the company has become a trusted outsourcing partner for global businesses, leveraging Vietnam’s emerging talent pool to provide exceptional service and value to international clients. 

The bizz award 2024

With The Bizz Award, Innovature BPO joins an elite group of businesses recognized for excellence in leadership, management systems, innovation, corporate social responsibility, and overall business results. The company’s unwavering commitment to high-quality services, innovation-driven solutions, and sustainable practices has propelled its global growth, especially in key markets like North America, Australia, and APEC. 

‘Best Companies to Work for in Asia’ by HR Asia

We are one of the 115 recipients of HR Asia’s ‘Best Companies to Work for in Asia 2021′ Award, Vietnam Edition. This award recognizes companies that have shown world-class HR practices, high levels of employee engagement and workplace excellence, while displaying demonstrable empathy and care for their employees. 

Our Ranking

Goodfirms

#1 Top BPO in Vietnam

Top BPO in Vietnam on Clutch

#1 Top BPO in Vietnam

Outsource accelerator

#2 Top BPO in Vietnam​

What Our Clients Say

Our high client retention rate demonstrates our commitment to delivering quality work on time. Below are some testimonials by our Clients.

When selecting suppliers, we look only for the best. Innovature BPO is an incredible part of our supply chain that brings great value to our company, and it’s contributed to growing our company into one of the fastest growing businesses in America.

NINA VACA

Chairman & CEO
One Of Largest US IT Staffing Firm

Innovature BPO Team provided the overachieve target that we have expected. We are very happy to work with them, their team is very quick to respond and very supportive. we get very good experience to work with their team. We look forward to continuing to grow our business with them and looking forward to growing with them in the future.

NATACHA M.

Marketing Manager
Global Software Company

Innovature BPO supports us in several key process areas including accounting, payroll, analytics, and operations. We have been very happy with the level of service and outcomes they provide. The resources they provide learn quickly, delivery a high-quality work product, and are very efficient. Innovature BPO has greatly exceeded our expectations for how fast they could adapt to and ramp up for our business. Our experience has been much better than other providers we’ve worked with in the past.  We look forward to continuing to grow our business with them.

JUSTIN JUNKEL

Senior VP, Finance & Analytics

Our success wouldn’t have been possible without the dedication and collaborative efforts of our new team, whom we’ve warmly welcomed and nurtured. It’s through our collective strength and unity that we’ve achieved such remarkable milestones. Our visit to your office marked a beautiful beginning to our collaboration. Now, over half a year later, we’ve built a team comprising approximately 30 dedicated individuals who tirelessly contribute to us every day. We’re delighted to share that the launch of BPO Vietnam in 2023 has undeniably become a success. Your unwavering commitment coupled with your eagerness to learn and improve is genuinely appreciated.

The diversity among our colleagues across the globe is simply incredible. Each of you brings a unique story and motivation, enriching our shared experiences

ROB T

CEO
Fast growing European Accounting SAAS Company

Featured on Media

Yahoo Finance

Innovature BPO Empowers CPA Firms to Overcome Cost Pressures with Advanced Outsourced Accounting Solutions

 

August, 2025 

benzinga-vector-logo

Innovature BPO Wins The Bizz Award 2024 and SME100 Award, Expanding Its Global Footprint and Empowering Vietnamese Talent for Global Excellence

 

November, 2024 

the manila times

Innovature BPO Wins The Bizz Award 2024 and SME100 Award, Expanding Its Global Footprint and Empowering Vietnamese Talent for Global Excellence 


November, 2024 

Yahoo Finance

Innovature BPO Wins The Bizz Award 2024 and SME100 Award, Expanding Its Global Footprint and Empowering Vietnamese Talent for Global Excellence 


November, 2024 

Los Angeles Times

Innovature BPO: Empowering Global Businesses with Vietnamese Talent

 

September, 2024 

Outsource accelerator

Innovature BPO earns Great Place to Work certification in Vietnam

August, 2024 

Outsource accelerator

Innovature BPO recognized as top outsourcing firm in Vietnam

December, 2022

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