Innovature BPO Joins AmCham Vietnam in Welcoming U.S. Ambassador


On October 1, 2026, Innovature BPO joined AmCham Vietnam and members of the American business community in Ho Chi Minh City to welcome the new U.S. Ambassador to Vietnam. For a Vietnamese company that began in 2015 by building an offshore team for a U.S. organization, the evening reflected why the U.S. business relationship sits at the center of our work.
An Evening With Vietnam’s American Business Community

Hosted by the American Chamber of Commerce in Vietnam (AmCham Vietnam), the dinner took place at HCMC. It gathered representatives from multinational corporations, Vietnamese enterprises, and service providers that work closely with U.S. companies operating in or partnering with Vietnam.
Events of this kind give the business community a shared space to meet, exchange perspectives, and build relationships beyond day-to-day operations. Conversations throughout the evening reflected a common interest in Vietnam’s continued role as a destination for investment, talent, and long-term business partnerships.
Innovature was represented by Ms. Thuy – CEO & Founder, who connected with fellow AmCham members and guests from across manufacturing, technology, finance, and professional services.
Why the U.S.–Vietnam Business Connection Matters to Innovature
The United States has been central to Innovature’s story from the start. The company was founded in 2015 when a U.S. organization asked for help building an offshore team in Vietnam. That first engagement showed how Vietnamese professionals could work as an integrated part of an international organization when given the right environment, training, and exposure.
Today, Innovature supports clients across North America, Europe, and Asia-Pacific from delivery centers in Vietnam and the Philippines. Many of these clients are U.S. companies that rely on Vietnam-based teams for finance and accounting, customer experience, data and analytics, and digital marketing operations.
Taking part in AmCham Vietnam activities helps Innovature stay close to the expectations and priorities of the companies it serves. It also allows the team to meet decision-makers who are evaluating how Vietnam can fit into their operating models.
Why Showing Up Builds Trust in Cross-Border Outsourcing

Gatherings like this reveal a side of cross-border business that rarely appears in a contract. Before a U.S. company entrusts its finance, customer or data operations to a team in another country, it needs confidence in the people behind that team and in the environment they work in.
Part of that confidence is built in person, when companies from both markets meet and come to see each other as members of the same business community. For a Vietnamese BPO, showing up is part of earning that trust.
Continuing Our Engagement With AmCham Vietnam
The welcome dinner adds to Innovature’s ongoing participation in AmCham Vietnam’s community programs. Earlier in 2026, Innovature sponsored the AmCham Pickleball Tournament and joined the AmCham Blood Donor Day, where Innovaturers contributed to a community health initiative.
These activities reflect a broader commitment: being an active, responsible member of the business community in Vietnam, not only a service provider. Each event creates new relationships, deepens existing ones, and keeps Innovature connected to the people driving business growth in the country.
Looking Ahead

Innovature thanks AmCham Vietnam for organizing a well-attended and welcoming evening, and extends appreciation to the guests and members who shared their time and insights.
As more U.S. companies explore Vietnam for talent and operational support, Innovature will continue to take part in conversations that connect global businesses with capable local teams. The goal remains consistent: helping clients build reliable, well-governed operations that create value on both sides of the partnership.
Learn more about Innovature’s outsourcing solutions, or contact Innovature BPO to discuss how a dedicated team in Vietnam could support your business.
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