BPO industry in The Philippines
The Philippines has solidified its position as the world’s leading Business Process Outsourcing (BPO) destination, generating a staggering $38.7 billion in revenue and employing over 1.82 million professionals across more than 1,000 companies. With the industry contributing approximately 9% of the country’s GDP and maintaining consistent 7-10% annual growth, the Philippines continues to dominate the global outsourcing landscape.
The industry spans multiple sectors, with customer service and contact centers remaining the largest employers, followed by rapidly growing Information Technology Outsourcing (ITO) and Healthcare BPO segments. However, the landscape is evolving as companies increasingly seek partners capable of integrating advanced technologies like artificial intelligence and automation.
Currently, BPO firms in the Philippines range from ambitious startups to midsize BPOs with 500-5,000 seats to large global conglomerates. Concentrix, one of the largest outsourcing providers, employs up to 80,000 people in the Philippines and over 250,000 worldwide.
The country’s success stems from its unique combination of exceptional English proficiency (ranked 2nd in Asia), cultural alignment with Western business practices, and a highly educated workforce producing 350,000 graduates annually. As businesses increasingly seek AI-driven solutions and digital transformation services, these top companies in the Philippines are leading the charge in next-generation outsourcing.
Top 10 BPO companies in the Philippines 2025
Check out our Top 10 BPO companies in the Philippines here:
1. Innovature BPO
Employees: 200+ across multiple countries
Specialization: AI-driven integrated outsourcing solutions
Innovature BPO has established its position as the foremost outsourcing choice by embracing digital transformation and prioritizing personalized solutions for global clients. Leveraging the talents of its workforce in the Philippines and Vietnam, the company harnesses AI-powered technology to elevate customer service, back-office support, data processing, and analytics. Its international recognition by the International Association of Outsourcing Professionals (IAOP) reflects innovativeness and strict adherence to global standards.
Innovature BPO’s innovative approach and strategic certifications set a new standard for outsourcing excellence in the Philippines. By combining AI and human expertise, the company empowers clients to expand effortlessly, boost productivity, and remain competitive in an increasingly digital business environment.
Business leaders looking to elevate their operational capabilities can confidently turn to Innovature BPO for trustworthy, results-oriented outsourcing solutions tailored to their unique
Services: Accounting & Finance, Business Intelligence & Analytics, Digital Marketing, Data Annotation & AI Training, Customer Service
2. Cloudstaff
Cloudstaff is a market leader in cloud-based workforce solutions for small and medium-sized businesses. Focusing on technology and culture, they provide advanced staff and project monitoring as standard and have the industry’s highest staff retention rate.
3. Six Eleven Global Teleservices
Six Eleven Global Services is headquartered in Davao, the Philippines’ southernmost city. They have been in business since 2005, have over 1,500 employees, and provide customer service and other business processes to clients across all industry verticals. They specialize in voice and customer service operations and provide a wide range of generalist services.
4. Booth & Partners
Booth & Partners is a full-service staffing and managed services solutions firm in the United States. B&P takes pride in providing high-quality talent that is tailored to each client’s specific requirements.
Their dedication to delivering results while lowering their clients’ costs is exceptional. Simply put, B&P can provide any company with up to 70% cost savings, access to top talent, and the most tailored and flexible outsourcing solutions available.
5. 123Employee
In 2006, 123Employee was established to meet the needs of small and medium-sized businesses. We’ve since grown to a team of hundreds of virtual assistants. They set out to build a company that would make outsourcing affordable to all businesses while providing their employees and clients with ongoing training.
6. Outsourced
Outsourced is one of the top BPO providers in the Philippines, offering dedicated full-time remote staff and offshore staffing services to international businesses of all sizes. They specialize in providing high-quality offshore staff who will consistently exceed your expectations.
7. MVP Asia Pacific
MVP Asia Pacific (MVP) acts as a cost-effective link between businesses of all sizes and their required resources. The firm provides field experts to help organizations scale quickly, smoothly, and affordably. MVP is overhauling the BPO industry with cutting-edge methods and processes to get you to your destination faster.
See more» Top 10 BPO Companies in Vietnam
8. Peak Support
Peak Support provides high-growth companies with exceptionally high-performing, closely managed outsourced teams. They offer a wide range of services, such as customer service, back-office operations, sales operations, and affiliate marketing.
Because of their global delivery model, they can provide services from the Philippines and the United States. They hire the best agents in the business and are unwaveringly committed to seeing clients succeed.
9. Doxa7
DOXA is your X-factor when it comes to leveraging borderless talent. DOXA is a place where people and trust meet, founded by business leaders who want to make a difference in the world. They work hard to understand your company’s goals and values in order to match you with talent you can trust.
10. Staffwiz
Staffwiz‘s mission is to assist you in growing your business by providing dependable, flexible offshoring solutions in the Philippines. They place a premium on honesty, clarity, professionalism, social responsibility, and family. Moreover, their employees carry these values with them on every job.
See more»
- Top 20 World Business Process Outsourcing (BPO) Companies
- Top 10 BPO Companies in Vietnam
- Top 10 Indian BPO companies
Above are the top 10 best BPO companies in the Philippines in 2025. We hope these top firms can help you make the right decision when looking for a good BPO partner. However, if you’re exploring other options, don’t overlook the potential of Vietnam. With a highly skilled workforce, competitive pricing, and a rapidly growing BPO sector, Vietnam is becoming a strong contender in the global outsourcing market. Innovature BPO stands ready to provide tailored solutions to meet your unique business needs. Discover how Innovature BPO can help you scale your operations effectively while leveraging the strengths of Vietnam as an emerging outsourcing hub.
