
With 125+ industry experts, 500+ peers, and 50+ leading providers over 4 days, the Shared Services and Outsourcing Week (SSOW) 2023 gathered together Shared Services, Outsourcing companies, and Global Business Services Leaders. Innovature BPO was proud to be the only Vietnamese company participating in SSOW 2023, introducing our services and Vietnam’s potential as an emerging outsourcing destination.
The Shared Services and Outsourcing Week (SSOW) 2023 Overview
The Shared Services & Outsourcing Week (SSOW) took place in Orlando, United States in March 2026. The event brought together top experts with in-depth knowledge of the rapidly changing landscape within Shared Services & Outsourcing, providing valuable perspective on current trends:
- Enhancing customer experience;
- Change & stakeholder management;
- Intelligent automation & the future of digitization;
- Leadership & talent development; and
- Global Business Services as engines of technology & business transformation.

Besides exhibition activities, the expo was enriched by several educational activities, such as Conferences, Session Keynotes, Think Tanks, Panel Discussions, Functional and Topic-based Track Sessions, Masterclasses and Workshops, and GBS Certification. Attendants and visitors were captivated by the advanced technology introduced and practical tips offered, making this SSOW event an interactive experience to remember.


Innovature BPO at The Shared Services and Outsourcing Week 2023
Innovature BPO was excited to be the only outsourcing company from Vietnam to take part in The Shared Services and Outsourcing Week 2023. In this SSOW event, we aimed to establish valuable connections with potential clients and partners, showcase our expertise and capabilities that had helped clients enhance their business performance, and gain valuable insights from industry experts on the latest outsourcing industry trends and best practices.




We offered two gift sets of Vietnamese traditional brewing filters and coffee to the guests visiting our booth and winning the lucky draw. Very often, we proudly present a taste of Vietnamese culture at every expo event we attend.
Accounting Business Expo (#ABExpo) 2023 in Australia and The Shared Services and Outsourcing Week (#SSOWeek) 2026 in the United States are among several events in which we proudly connect with International Accounting and Finance professionals to present our services, inspire fresh ideas within the industry, as well as remain informed about the cutting-edge industry technologies.
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